Different best practices make businesses thrive and succeed. According to Galway Academy, Business Process Management (BPM) is one of the best practices in operating the best business.
A successful business is a business that excels at the core service it renders with smooth workflow.
Galway Academy defines Business Process Management as the broad-scope and end-to-end process that includes methods that promote discovery, modelling, analysis, improvements and optimization of business processes.
BPM is essentially broader in scope than task or project management, because it’s an end-to-end, repeatable process.
The importance of business process management to running a successful business must be considered. It can help to streamline workflow, increase efficiency and reduce operation costs.
Galway Academy highlights two core types of business process management
The two core types of business process management used in creating workplace efficiency, include:
- Integration-centric
This type of business process management focuses on processes mainly outside human involvement, such as application programming interfaces (API). This system allows businesses to automate and standardize processes for different departments.
Since BPM concentrates on end-to-end processes, the integration-centric type of BPM improves efficiency and agility while reducing the risk of error in operation.
- Human-centric:
This type of BPM concentrates on the people of the business, such as satisfaction, motivation and engagement. This process is designed to be user-friendly, efficient and effective to provide a positive user experience.
Since employees are the bedrock of a company, human-centric BPM shapes the company’s culture by adhering to continuous improvement through regular feedback and adjustments.
